What People Are Saying
“Jim shows how easy and fast discovery can and should be, and why it's so critical.”
— Product Manager, C Spire Wireless
“Jim had a relentless focus on the end customer and highlighted gaps in our current approaches.”
— Product Manager, Simply Business, subsidiary of Travelers Insurance
“Got me thinking outside the box of an engineer and really thought about stuff as a user focused on problems rather than solutions.”
— Engineer, PagerDuty
“The primary benefit of Discovery was better idea generation, understanding of issues in other verticals, more empathy for what others in the company face, and a better wholistic image of what the company needs to succeed ”
— Product Discovery Group sprint participant, Sparkfund, Clean energy platform startup
“A new way to optimize our focus on outcome, not features.”
— Product Discovery Group sprint participant, Eyefinity, subsidiary of VSP Global
Client Testimonials
Product leaders seek to develop a testing ground for ideas before their teams build them into software. During the course of an engagement, Product teams develop a robust Product Discovery track to feed high quality ideas into the Engineering delivery track. Very quickly, CEOs and Heads of Product see an increase in the quality of ideas submitted to engineering and an increase in the alignment of Product team efforts to company objectives even as teams become more autonomous and need less hands-on management.
Dan Alldredge
Digital Product Management Director
Hallmark.com
“Jim used dynamic and energizing hands-on sessions to help my Product teams develop a Product Discovery mindset. We learned to work directly with customers to iterate ideas and make them better before we went to engineering. This shifted our approach to more innovative solutions, drove higher quality releases and is contributing to more revenue.”
Rebecca Fair
CEO
Thresher.io
“By working directly with Product Managers, Jim has created a sustainable adoption of Product Discovery. There are so many things that can get in the way of consistently including customers in the development process. Now, as a company, we are way more focused on customer problems and co-developing solutions alongside customers.”
James Young
Director of Product Management
Acuity Brands
“Working with Jim has been transformative for us as a company and how we deliver products to customers. Successful product discovery is a true art form and Jim has taught us the skills that allows us to design products that increase customer engagement and products features that really matter to them. It was a true pleasure working with Jim on this journey and would highly recommend him as a Product Discovery coach for any company that is looking to deliver products that have better user engagement and retention.”
Louis Badcock
Director, Product & Customer Experience
SimplyBusiness
“Jim came onsite for a couple of weeks and worked directly with our product teams to help them with the discovery techniques that they had learned about in a Silicon Valley Product Group workshop....to actually take those techniques and apply them in their real-life objectives which was really beneficial to all of our teams.”
Client types
Industries
Services
Digital Health
Ecommerce / Retail
Publishing
Transportation
Education
Clean Energy
Government
Business Types
B2C
B2B
B2B2C
Marketplaces
B2G
Business Models
SaaS / Subscription
Ad Supported
Freemium
Free Trial
Pre-Revenue
Bootstrap
Product Types
Consumer Software
Business Software
Developer APIs
Reports & Analytics